Communication is about connecting and also involves perception. The other person or group interprets our attitude with non verbal communication we employ. Even though one is eloquent and has a personality, the other person may find it not so convincing as the speaker may fail to make eye contact or does not believe in a confident body image. Clothes give away our personality. It is vital to dress formally as this give us an edge to project a confident image.
Non verbal communication skills make up a personality. It could be the way we stand, stoop or sit. Decorum and respect to the situation has to be given at all times. It is vital for us to understand the occasion and also go in for make up and hair as per the demand of the situation. Making immediate judgments about a new comer or a grade officer will not be right as situational demands may transform a personality to a large extent.
Eye contact is vital at all times. Shifty eyes or eyes that look away indicate loss of confidence or again that the person is not with you. Nodding the head or twitching the face is another way of saying no. It is easy for us to decipher with body language that the person is not interested in you. Hearing and listening are two different concepts where the latter is more about depth in understanding and reacting to a situation.
Communicating through spoken words is very effective but has to couple with appropriate body language. A poor handshake, sloppy gesture or extremely animated hands gives a negative impression. Computer skills or mobile text messaging in formal tones is also about communication. One must always remember that written communication is a proof about our actions and believes.
Improving verbal communication is good for the personality. It is not right to think arbitrarily while addressing a team. A bit of home work is essential for effective communication. Listening skills are vital for survival. Sales job always coach their executives to listen and understand the non verbal skills of the buyer. Most times the person on the other hand is informative and is looking for approval and here communication has to be subtle.